PMC Blog

Facebook Fundraisers Are Not Currently Working

Written by Pan-Mass Challenge | Mar 25, 2024 6:50:44 PM

As of today, March 25, PMC Facebook Fundraisers are unavailable because of an issue at Facebook. We apologize for the inconvenience caused by this issue, which is impacting numerous nonprofits; we do not yet know when it will be resolved. Here's what you need to know right now:

  • You cannot currently launch a new Facebook Fundraiser.
  • If you have a Facebook Fundraiser, the Fundraiser is still live on Facebook.
  • However, donations cannot be accepted in any PMC Facebook Fundraisers. 
    • If your Facebook Fundraiser is still active, the Donate button will say: "This nonprofit can't accept payments at this time."
    • If your Facebook Fundraiser has ended, you will see this message: "This fundraiser has ended. Thanks to everyone who donated."
    • Either way, a donor cannot donate directly on Facebook.
  • Instead, share your PMC Profile Page link in your PMC Facebook Fundraiser. You can find your PMC Profile Page link in your PMC Dashboard.
  • Through your PMC Profile Page, donors can instead give by credit card, Venmo, or DAFpay (donor advised funds).

For fundraising support, please call 781-449-5300 or email panmass@pmc.org.